Skip to main content
CFCX Work

Commerce Updates in NetSuite 2022.1

2022.1 Commerce |

Commerce · Commerce Sales and Marketing

  • Intelligent Item Recommendations for Sales Orders and Estimates
  • Configure the Intelligent Recommendations Extension

Commerce · SC/SCMA/SCA — SuiteCommerce Solutions

Note: For a comprehensive list of 2022.1 releases of SuiteCommerce, SuiteCommerce MyAccount, and SuiteCommerce Advanced (including minor releases), see SC/SCMA/SCA — SuiteCommerce Solutions.

  • SMT Areas Added to Base Theme
  • Internet Explorer 11 No Longer Supported
  • Configuration Properties Updates
  • Node.js Requirement
  • Third-Party Library Updates
  • Issue Fixes

Commerce · SuiteCommerce InStore

  • Release Summary SuiteApps

SuiteApps · SuiteApps (Bundles) Released by NetSuite

  • Accounting SuiteApps
  • Administration SuiteApps
  • Banking SuiteApps
  • Inventory Management SuiteApps
  • Item Record Management SuiteApps
  • Localization SuiteApps
  • Manufacturing SuiteApps
  • Non-Profit SuiteApps
  • Order Management SuiteApps
  • Projects SuiteApps
  • Taxation SuiteApps

Commerce Sales and Marketing

This release note was updated May 4, 2022.

  • Intelligent Item Recommendations for Sales Orders and Estimates

Commerce Marketing

This release note was updated August 3, 2022.

Intelligent Item Recommendations for Sales Orders and Estimates

Important: Intelligent Item Recommendations are available only for accounts that meet specific criteria. For more information about the current criteria, see the help topic Account Requirements for Intelligent Item Recommendations. If Intelligent Item Recommendations are not suitable for your account, the feature will not be available to select on the Enable Features page. For more information, contact your Account Manager. The Intelligent Item Recommendations feature uses artificial intelligence algorithms to calculate and display product recommendations to web store shoppers. From 2022.1, sales representatives can also view and choose from intelligent item recommendations as they create sales orders and estimates for customers. The artificial intelligence algorithms that calculate the recommendations use data such as:

  • what the customer bought in the past
  • what other customers with similar transaction history bought in the past
  • what other items were bought by customers who bought a specific item When the Intelligent Recommendations feature is enabled, an Intelligent Recommendations button appears on sales orders and estimates. After sales representatives have selected a customer, they can click Intelligent Recommendations to view intelligent recommendations. They can also add one or more items to the sales order or estimate before they click the button. The number on the button indicates the number of recommendations available for the selected combination of customer and items. The items recommended apply to the specific combination of customer and items selected. A different combination of customer and items results in different recommendations. Also, the machine learning algorithms process and learn from the transaction data continuously, so the recommendations shown change and improve over time. On the Intelligent Recommendations popup window, you can select the type of recommendations you want to see from the Recommendations Based On list.

Enabling the Intelligent Item Recommendations feature adds default intelligent recommendation

scenarios to the sales order and estimate records and no further setup is needed. However, you can customize the recommendation scenarios if you want to, for example by specifying which items should never be recommended. For information about recommendation scenarios and how to customize intelligent recommendations, see the help topic Recommendation Scenarios and Blocklists. If you want to use intelligent recommendations on your website, some additional setup is required. For more information, see the help topic Intelligent Item Recommendations for Websites.

Configure the Intelligent Recommendations Extension

After you have installed the Intelligent Recommendations extension, you can use the Recommended

Items SMT content type to display intelligent item recommendations to shoppers on your SuiteCommerce

website. From 2022.1, you can use the SuiteCommerce Configuration record to define the following aspects of how the recommended items are shown:

  • maximum and minimum number of items displayed
  • height and width of item images
  • whether shoppers can use a Quick View button to see details of the recommended item without leaving the product page of the item they are already on For more information about configuring the Intelligent Recommendations extension, see the help topic Configure the Intelligent Item Recommendations Extension.

SC/SCMA/SCA — SuiteCommerce Solutions

These release notes refer to the latest release of the following SuiteCommerce Solutions:

  • SuiteCommerce
  • SuiteCommerce MyAccount
  • SuiteCommerce Advanced Important: SuiteCommerce Advanced releases are available as unmanaged bundles. Accounts are not automatically upgraded to the latest version during the standard NetSuite phased release process. For existing implementations, taking advantage of enhancements in a given SuiteCommerce Advanced release requires you to migrate changes into your existing code base. For details, see the help topic Migrate SuiteCommerce Advanced. 2022.1.0 Release Notes The latest versions of SuiteCommerce, SuiteCommerce My Account, and SuiteCommerce Advanced SuiteCommerce, SuiteCommerce MyAccount, and SuiteCommerce Advanced.
  • SMT Areas Added to Base Theme
  • Internet Explorer 11 No Longer Supported
  • Configuration Properties Updates
  • Node.js Requirement
  • Third-Party Library Updates
  • Issue Fixes

Minor Release Notes

  • 2022.1.4 Minor Release of SuiteCommerce, SuiteCommerce MyAccount, and SuiteCommerce

Advanced

  • 2022.1.3 Minor Release of SuiteCommerce, SuiteCommerce MyAccount, and SuiteCommerce

Advanced

  • 2022.1.2 Minor Release of SuiteCommerce, SuiteCommerce MyAccount, and SuiteCommerce

Advanced

  • 2022.1.1 Minor Release of SuiteCommerce, SuiteCommerce MyAccount, and SuiteCommerce

Advanced

Important: Commerce Themes and Extensions are only available if they are provisioned and set up in your account.

Commerce Themes

Complete release notes on the latest themes for your SuiteCommerce and SuiteCommerce Advanced site are available here: Commerce Themes Release Notes.

Commerce Extensions

Complete release notes on the latest extensions for your SuiteCommerce, SuiteCommerce MyAccount, and SuiteCommerce Advanced site are available here: Commerce Extensions Release Notes.

SuiteCommerce InStore

SuiteCommerce InStore (SCIS) uses a phased release process to distribute managed-bundle upgrades. Each phase consists of a different group of customers that receive the latest SCIS release. Administrators set up for customers within a phased group receive an email notification listing when their upgrade will occur. Note: Contact your account representative or Customer Support if you have questions about the availability of SCIS 2022.2. Release Summary

Transaction Recovery

This 2022.2 feature provides a method to recover a transaction in the event a session ends prematurely or network issues result in data loss. It enables the sales associate to resume an ongoing transaction and to ensure payments in progress are not orphaned from a transaction.

Behind the Scenes Changes

This SCIS release provides updates that affect behind-the-scenes processing in NetSuite. The release has no functional changes that are visible at the point-of-sale (POS).