New Performance Management Feature
NetSuite 2020.2 introduces a new SuitePeople HR feature called Performance Management. With this feature, you can track and review employee performance. Performance Management includes the following functionalities:
- Goal Management
- Performance Reviews
Goal Management
their own goals. Employees can do the following:
- Name goals
- Add descriptions
- Set target values
- Set start dates and target completion dates After managers approve goals, employees can change the status of goals to show that the goal is in progress, completed, not completed or canceled.
- Manager approval and collaboration – Managers can approve and interact with the goals of their direct reports. Managers and employees receive notifications about goals at key events. For example, managers receive notifications when employees create or close goals. Managers and employees can record decisions and conversations by adding comments to goals.
- Performance metrics – Performance metrics access real-time data in NetSuite to automatically update the actual value of a goal. For example, if an employee has a goal to win 10 new customers, the employee can use the New Customers metric with the goal. The New Customers metric uses data in
NetSuite to find the actual number of new customers that the employee has won since the start date
of the goal. NetSuite provides standard performance metrics, and you can also create your own.
- Reporting capabilities – You can view and export reports on employee goals. For more information about goals, see the help topic Goal Management for Employees and Managers.
Performance Reviews
You can manage the performance review cycle in your organization in the following ways:
- Performance review setup – You can define performance review questions and rating scales, and then create performance review templates. For more information, see the help topic Performance Review Setup.
- Performance review creation – You can assign performance reviews to individual employees and select a reviewer for the performance review. You can also schedule performance reviews for groups of employees. For more information, see the help topic Performance Review Process.
- Goals integration – When employees or reviewers open a performance review in the Employee Center, they see the goals that the employee worked on during the review period.
- Review completion – After employees complete self reviews, reviewers can read employees’ responses and add in-line responses. You then approve reviews either individually or by mass update. After employees read their reviewer’s responses, employees acknowledge their reviews to complete them.
- Reporting and search capabilities – You can view and export reports for employee performance reviews. For more information about performance reviews, see the help topic Performance Reviews. The Performance Management feature includes a new permission called Talent Administration. The standard Human Resources Generalist role includes the new permission. For more information about the Performance Management feature, see the help topic Goal Management and Performance Reviews.
Multiple Direct Deposit Accounts in the Employee Center
If you pay your employees with SuitePeople U.S. Payroll, your employees can now use their Employee
Center roles to set up multiple direct deposit bank accounts. Along with specifying a net account for their
paychecks, employees can add up to nine secondary accounts and specify deposit amounts for these accounts. Employees can reorder accounts to indicate deposit priority. Employee Center roles, the default access level of this permission is now View. To allow employees to edit or add bank accounts, you should set the access level to Full.
- When you go to Setup > Payroll > Set Up Payroll, the Employees Can Edit Banking Information box is now named Employees Can View or Change Banking Information. To enable employees to view or edit bank accounts, you need to check this box.
- Employees now access their banking information by clicking My Banking Information in the Home Links portlet of the Employee Center, rather than clicking Edit Profile. New Department and Class Options in Employee Custom
Restrictions
In NetSuite 2020.2, the Employee Custom Restrictions feature now includes two new options:
- Department
- Class Previously, you could assign custom restrictions to the Advanced Employee Permissions defined for a role that restrict the employee-record data to which a role has access. These custom restrictions included the Location and Subsidiary options.
Now, you can use the Department and Class options in tandem with the Location and Subsidiary options
to further define a custom restriction. This enables the customer to have better control over the degree of confidential employee-record data accessible with that role. For details, see the help topic Creating Custom Restrictions for Advanced Employee Permissions. New Pre-configured Templates in Employee Change
Requests
In NetSuite 2020.2, the Employee Change Requests feature has the following improvements:
- Enabling Employee Change Requests now enables two existing features – In NetSuite 2020.2,
enabling Employee Change Requests now enables the following features:
- Compensation Tracking
- Job Management
- New changes to roles with the List > Employee permission – In NetSuite 2020.2, roles that have the List > Employee permission can now view and approve employee change requests when they are the next approver. The roles with the List > Employee permission with restriction level ‘Edit’ or higher can now be the final approver when they have the Effective Dating permission at ‘Edit’ or higher.
- New pre-configured templates for Employee Change Request Types and approval workflows for Employee Change Request Types – In NetSuite 2020.2, you can now use pre-configured templates to create and customize Employee Change Request Types and configure approval workflows for Employee Change Request Types. These templates provide helpful starting points in creating your own Employee Change Request Types or approval workflows for Employee Change Request Types.
American Express Integration for Expense Reports
With the AMEX Corporate Card Integration SuiteApp, you can now automatically import expenses charged by employees to their corporate American Express cards. You can set up NetSuite to import expenses on a daily basis and map each expense to your existing expense categories. Employees receive an email notification when new expenses are available. A reminder also appears in the Reminder portlet on the NetSuite Home page.
Employees can click the link in the notification or reminder to see a list of their imported expenses. You
can add imported expenses to a new expense report directly from the imported expenses list. You can also add imported expenses from an expense report transaction by clicking Imported Expenses and selecting the expenses you want to add. For more information, see the help topic American Express Integration for Expense Reporting.
Expense Report Policies
In NetSuite 2020.2, you can now define policies to limit the expenses your employees can enter. When creating an expense policy, you can set up the following:
- set a start date and end date on which the policy is valid
- define filters for the application of the policy
- determine how to apply the limit
For example, you can create an expense policy to limit the airfare expenses entered by your sales
department for the month of June. You can also choose to apply the limit per expense report or per day. Expense reports must satisfy all defined filters to apply a limit. When you select multiple entries for filters, expense reports must satisfy at least one selection for each applied filter. For example, you create a policy to apply to airfare and meals for your parent subsidiary. The limit applies to any expense report entered by a parent company employee with expenses for airfare or meals. The expense report does not have to include expenses for both airfare and meals. You can also apply expense report policies to specific projects. For more information, see the help topic Expense Report Policies.
Bonuses on Employee Timeline
When you view an employee’s timeline, you can now see when the employee received a bonus, the type of bonus, the amount of the bonus, and the currency of the bonus. To see this information on an employee’s timeline, your role needs to have the Bonus permission. For more information about timelines, see the help topic Viewing an Employee’s Timeline.