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Order Management Updates in NetSuite 2021.2

2021.2 Order Management |

Delta Charges

A new Global Invoicing Accounting preference is now available that gives you improved flexibility when you need to bill for changes to invoiced service periods. To set this preference, go to Setup > Accounting

Invoicing Preferences. On the Subscription Management subtab, check Create Delta Charges for Changes to Invoiced Service Periods.

Change

After you set this preference, if changes to invoiced service periods change what the customer owes, the system generates a Delta charge. The amount on a Delta charge is the difference (plus or minus) between the invoiced amount and the new amount for the service period. After the system generates the first Delta charge, you cannot turn off Delta Charges.

For example, you create an invoice of $1000 on January 1 for an annual recurring service with monthly

proration. On July 1, a Modify Pricing change order increases the quantity from 1 to 2. The following chart shows you how setting the Create Delta Charges for Changes to Invoiced Service Periods preference simplifies the billing for this change: Charge Period Delta Charges Off Delta Charges On 1/1-12/31 $1000.00 $1000.00 ($1000.00) 1/1-6/30 $500.00 7/1-12/31 $1000.00 $500.00

Total Charge Amount $1500.00 $1500.00

Note: If the Create Delta Charges for Changes to Invoiced Service Periods preference is not visible in your account, contact your NetSuite account manager or NetSuite Customer Support. There is no additional cost to activate Delta Charges.