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Commerce Updates in NetSuite 2026.1

2026.1 Commerce |

Commerce · Commerce Sales and Marketing

  • Intelligent Item Recommendations: CRM Conversion Workbook
  • Filter by Available Items for Intelligent Item Recommendations
  • Column Customization of Intelligent Item Recommendation Results
  • Popular Item Recommendations
  • Accessing Intelligent Item Recommendations Preferences
  • Redwood Theme Experience and UI Updates to Intelligent Item Recommendations

Commerce · SC/SCMA/SCA - SuiteCommerce Solutions

The 2026.1 release of SuiteCommerce, SuiteCommerce MyAccount, and SuiteCommerce Advanced will be available in a future release. For the current release notes for these solutions, see the help topic 2025.2 Release of SuiteCommerce, SuiteCommerce MyAccount, and SuiteCommerce Advanced.

Commerce · SuiteCommerce InStore

  • Release Summary Integrated Solutions Integrated Solutions · Enterprise Performance

Management (EPM)

  • NetSuite Enterprise Performance Management Integration SuiteApps
  • NetSuite EPM Connector Release Notes
  • Planning and Budgeting Sync Release Notes
  • Account Reconciliation Sync Release Notes
  • Close Management and Consolidation Sync Release Notes

Integrated Solutions · NetSuite Analytics Warehouse

  • Updated NetSuite Analytics Warehouse Configuration Page

Integrated Solutions · SuiteProjects Pro

  • Release Notes SuiteApps

SuiteApps · SuiteApps (Bundles) Released by NetSuite

  • Accounting SuiteApps
  • Administration SuiteApps
  • Banking SuiteApps
  • Integration SuiteApps
  • Inventory Management SuiteApps
  • Localization SuiteApps
  • Manufacturing SuiteApps
  • Order Management SuiteApps
  • SuitePeople SuiteApps
  • Taxation SuiteApps
  • Vendors, Purchasing, and Receiving SuiteApps

Commerce Sales and Marketing

  • Intelligent Item Recommendations: CRM Conversion Workbook
  • Filter by Available Items for Intelligent Item Recommendations
  • Column Customization of Intelligent Item Recommendation Results
  • Popular Item Recommendations
  • Accessing Intelligent Item Recommendations Preferences
  • Redwood Theme Experience and UI Updates to Intelligent Item Recommendations Commerce Marketing

Intelligent Item Recommendations: CRM Conversion Workbook

An Intelligent Item Recommendations: CRM Conversion workbook is now available. Use the workbook to analyze conversions based on intelligent item recommendations (IIRs) and view estimated revenue. This workbook has three views:

  • Recommendation Conversions Table - Shows a breakdown of IIR-related conversions by date, scenario, employee, customer, transaction, transaction type, and item.
  • Estimated Revenue Table - Summarizes estimated revenue associated with IIR-driven transactions.
  • Daily Estimated Value Area Chart - Displays daily aggregated estimated revenue over the past 30 days as a graph. For more information about the workbook, see the help topic Intelligent Item Recommendations: CRM Conversion Workbook. This workbook is based on the new Intelligent Item Recommendations: CRM Conversion dataset. It provides detailed tracking of transaction lines in CRM where an IIR-driven conversion has occurred. The dataset supports filtering by date range, transaction type, and item value, enabling targeted reporting. For more information about the dataset, see the help topic Intelligent Item Recommendations: CRM Conversion Dataset.

Filter by Available Items for Intelligent Item Recommendations

When using Intelligent Item Recommendations on your sales orders, estimates, and opportunity records, you can now filter to view available items only. By default, all items are shown, but you can refine your results by selecting the ‘Available items only’ option. Available items include those in stock and those available for backorder.

Column Customization of Intelligent Item Recommendation Results

You can now customize which columns are displayed in the intelligent item recommendations popup window on sales orders, estimates, and opportunity records. Optional columns include Display Name,

Unit Price, and Quantity Available. Selected columns are displayed in your NetSuite account and the

Customer Center. To customize these columns, go to Intelligent Item Preferences. For more information, see the help topic Customize Display Columns.

If intelligent item recommendations aren’t available for your sales orders, estimates, or opportunity records, you’ll see a list of popular items instead. This helps you discover additional products.

Accessing Intelligent Item Recommendations Preferences

Intelligent Recommendations preferences are now available in the AI Preferences menu on the

Intelligent Recommendations subtab. The Show Intelligent Recommendations button for item

recommendations option has also been moved to the Intelligent Recommendations subtab. This preference was previously at Setup > Sales > Sales Preferences. Keeping your AI-related preferences together makes it easier to customize these features.

Intelligent Recommendations preferences can be accessed from multiple locations:

  • As an Administrator, access preferences at Setup > Company > AI Preferences > Intelligent Recommendations subtab.
  • As an Administrator, access preferences at Commerce > Marketing > Recommendation Preferences.
  • As a Sales Manager, access preferences at Setup > Sales & Marketing Automation > Recommendation Preferences. For more information, see the help topic Manage Intelligent Item Recommendations Preferences. Redwood Theme Experience and UI Updates to Intelligent Item

Recommendations

We made the following updates to enhance the look and feel, and to align with the Redwood Experience

Theme:

  • Updated the popup window for sales orders, estimates, and opportunity records.
  • Updated the Recommendation Availability page. To enable the Redwood Theme Experience in your account, go to Home > Set Preferences. On the Appearance tab in the Redwood Experience area, click Enable. Regardless of the active theme in your account, the Recommendation button on the Item line has been renamed to Alternative Items.

SC/SCMA/SCA - SuiteCommerce Solutions

The 2026.1 release of SuiteCommerce, SuiteCommerce MyAccount, and SuiteCommerce Advanced will be available in a future release. For information about the current release, see the help topic 2025.2 Release of SuiteCommerce, SuiteCommerce MyAccount, and SuiteCommerce Advanced. Important: Commerce Themes and Extensions are only available if they are provisioned and set up in your account.

Commerce Themes

Complete release notes on the latest themes for your SuiteCommerce and SuiteCommerce Advanced site are available here: Commerce Themes Release Notes.

Commerce Extensions

Complete release notes on the latest extensions for your SuiteCommerce, SuiteCommerce MyAccount, and SuiteCommerce Advanced site are available here: Commerce Extensions Release Notes.

SuiteCommerce InStore

SuiteCommerce InStore (SCIS) uses a phased release process to distribute managed-bundle upgrades. Each phase consists of a different group of customers that receive the latest SCIS release. Administrators set up for customers within a phased group receive an email notification listing when their upgrade will occur. Note: Contact your account representative or Customer Support if you have questions about the availability of SCIS 2026.1.

Release Summary

SCIS 2026.1 provides improvements and fixes for processing that occurs in the background. The release

has no new features or functional changes that are visible at the point-of-sale (POS).